Privacy policy

Crestova Store ("we," "us," "our") respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and safeguard your data when you visit or make a purchase from our website.

2.1 Information We Collect

Identification data: name, email address, phone number;
Shipping and billing information: delivery address, billing address;
Payment information: processed securely through third-party payment gateways (we do not store full card details);
Browsing data: IP address, browser type, device information, and cookies.

We collect this information to process orders, provide customer support, and improve your shopping experience.

2.2 Data Storage and Protection

Your data is stored on secure servers provided by our e-commerce platform (Shopify) and protected using industry-standard security measures, including SSL encryption. Access to personal data is restricted to authorized personnel only.

2.3 Cookies and Tracking Tools

We use cookies and similar tracking technologies to:

Remember your preferences and cart contents;
Analyze site traffic and user behavior;
Personalize marketing and advertising content.

You may disable cookies in your browser settings; however, this may affect certain site functionalities.

2.4 Sharing with Third Parties

We do not sell your personal information. We may share data with trusted third parties strictly for operational purposes, such as:

Payment processors (to complete transactions);
Shipping carriers (to deliver your orders);
Marketing platforms (only with your consent).

2.5 Your Rights

Depending on your jurisdiction, you may have the right to:

Access the personal data we hold about you;
Request correction or deletion of your data;
Withdraw consent for marketing communications at any time;
Request a copy of your data in a portable format.

2.6 Contact Us

For any questions or requests regarding your personal data, please contact us at:
📧 crestovastore@outlook.com